Privacy Policy | CG Website

Last updated: November 2025

Introduction

Welcome to CG Partnership (“we”, “us”, or “our”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://www.cgpartnership.org (the “Website”), contact us, or participate in our training courses and related services.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of information:

Information you provide directly to us:

Your name, email address, telephone number, and organisation (if applicable).

Billing and payment information (for paid courses or events).

Information submitted through contact forms, registration forms, or surveys.

Communications you send to us (e.g. by email or online message).

Use of Cookies

Our website uses cookies and similar technologies provided by Wix to ensure it functions properly and to help us understand how visitors use it.
Cookies are small text files stored on your device that may collect information such as browser type, session data, and site usage.

You can manage your cookie preferences at any time using the banner on our website or by adjusting your browser settings.
Essential cookies are always active because they are required for the site to operate securely.
Analytics or marketing cookies are only used if you give consent.

For more information about Wix cookies, visit https://support.wix.com/en/article/cookies-and-your-wix-site

Information collected automatically:

Technical data such as IP address, browser type and version, time zone setting, operating system, and platform.

Information about your visit including the pages you view, time spent on each page, and referral sources.

Cookies and similar technologies (see our Cookie Policy for details).

How We Use Your Information

We may use your personal data for the following purposes:

To operate, maintain, and improve our Website and services.

To process course registrations and payments.

To communicate with you about our courses, events, or updates you have requested.

To provide customer support and respond to enquiries.

To comply with legal obligations.

To send you marketing or promotional communications (only if you have given consent or if we have a legitimate interest).

Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

Contract: where processing is necessary for the performance of a contract (e.g. course registration).

Consent: where you have given clear consent (e.g. receiving marketing emails).

Legitimate interests: for running our business, promoting our services, and improving user experience, provided these interests do not override your rights.

Legal obligation: where we must comply with a legal or regulatory requirement.

How We Share Your Information

We may share your data with:

Service providers and contractors who assist us in operating the Website, processing payments, or delivering courses (e.g. web hosts, payment processors, learning platforms).

Professional advisers such as accountants, legal consultants, and auditors.

Regulators or authorities if required by law.

We do not sell, rent, or trade your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described above or as required by law. When data is no longer needed, it will be securely deleted or anonymised.

International Data Transfers

If we transfer your personal data outside the UK (for example, to cloud service providers), we ensure that appropriate safeguards are in place — such as the use of UK-approved Standard Contractual Clauses or transfers to countries with adequate data protection standards.

Your Rights

Under the UK GDPR, you have the following rights:

The right to access your personal data.

The right to rectify inaccurate or incomplete data.

The right to request deletion of your data (“the right to be forgotten”).

The right to restrict or object to processing.

The right to data portability.

The right to withdraw consent at any time (where processing is based on consent).

The right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk) if you believe we have mishandled your data.

Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed to be 100% secure.

Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their policies before providing any personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our Website, with the date of revision shown at the top.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via our ‘Contact CG’ page.